Donna Welsh

Program Coordinator

Donna Welsh, Program Coordinator for the Keystone Crisis Intervention Team (KCIT), has over 27 years of experience advocating on behalf of women and children, developing, implementing and expanding successful social service programs and improving organizational efficiency and quality.

Donna holds a master’s degree in social work from Rutger’s University and a graduate certificate in global health from Drexel University.

Melissa McDermott

Training and Outreach Specialist

As the Training and Outreach Specialist for the Keystone Crisis Intervention Program (KCIT), Melissa McDermott has over 10 years of experience working in social services with trauma-impacted populations. She earned a Bachelor’s degree in Psychology and Art from Thomas Jefferson University and a Certificate in Trauma Studies from Lakeside Global Institute. Her passion for trauma resolution and healing for others drive both her professional and personal purpose. Beyond her work with KCIT Melissa is a trained Yoga teacher.

Rebecca Guanzon

Administrative Support Specialist

Rebecca Guanzon has been working with survivors of trauma and using trauma informed care practices for over 20 years. In 1999 she began this journey at a local rape crisis/domestic violence center. In 2014 Rebecca transitioned into higher education as Assistant Director of Residential Life and eventually becoming Co-Director at a private college. Her work focused on primary responder/crisis response, creation and implementation of residential curriculum and staff training. Rebecca has been a volunteer with The Keystone Crisis Intervention Team since 2014, and in the role of staff/consultant since 2017. Rebecca has partnered and led collaborating initiatives such as; Bringing in the Bystander programming (sexual assault prevention), Sustained Dialogues, and Safe Zone Training (LGBTQ+/identity) in higher education and community organizations. Rebecca is a trained herbalist and a proud alum of The Chestnut School Of Herbal Medicine and The Full Spectrum Healing Arts School. Rebecca is a Reiki Master, and provides trauma informed energy work/bodywork through various healing modalities. In 2020 Rebecca and her partner created a small abolitionist herbal healing shoppe in Williamstown Massachusetts.